The most common issue new users face. Here's how to diagnose and fix WiFi problems.
Your Bitaxe is online but won't connect to the mining pool.
stratum+tcp://solo.ckpool.orgsolo.ckpool.orgStratum Host: solo.ckpool.org
Stratum Port: 3333
User: bc1qxy2kgdygjrsqtzq2n0yrf2493p83kkfjhx0wlh.worker1
Password: xStratum Host: public-pool.io
Stratum Port: 21496
User: bc1qxy2kgdygjrsqtzq2n0yrf2493p83kkfjhx0wlh.bitaxe
Password: xBitaxe appears to be working but hashrate stays at 0.00 TH/s.
Temperature readings above 75°C or thermal throttling warnings.
Your Bitaxe is hashing, but not at the advertised speed.
Screen is blank, garbled, or showing incorrect information.
Issues when trying to update AxeOS firmware.
For users comfortable with technical tools and command-line debugging.
Navigate to Settings → Logs in AxeOS web interface
telnet solo.ckpool.org 3333If connection succeeds, pool is online. If it fails, pool might be down or firewall is blocking.
ping 192.168.1.1Tests if your network is stable. Packet loss above 5% indicates WiFi problems.
Log into your router and check DHCP client list. Find your Bitaxe's MAC address and ensure it has an IP assigned.
If you've tried everything and your Bitaxe still isn't working, here are your next steps:
Reddit: r/BitAxe | Discord: Bitaxe Discord
Most Bitaxe vendors offer tech support and warranty replacement
github.com/skot/ESP-Miner/issues - search for similar problems